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Curated with love in Beverly Hills, CA. New collections coming soon.

Terms of Service

Terms & Conditions — LUXHAUS

Effective Date: October 2025
Last Updated: October 2025

1. Overview

Welcome to LUXHAUS (“we,” “our,” “us”).
These Terms & Conditions (“Terms”) govern your use of our website, shopluxhaus.com, and all related services and sales offered under the LUXHAUS brand.
By accessing our site or making a purchase, you agree to be bound by these Terms.

Please read them carefully before placing any order.

2. Brand & Ownership

LUXHAUS is a Beverly Hills–based brand curating authentic designer eyewear and accessories from select global fashion houses.
All website content, photography, branding, design, and text are the exclusive property of LUXHAUS and may not be copied, distributed, or reproduced without prior written permission.

3. Product Authenticity & Availability

Every product sold through LUXHAUS is sourced from verified luxury retailers and distributors.
All items are authentic, new, and curated in limited quantities.
Availability may change without notice. If an item becomes unavailable after your order is placed, we will contact you promptly and issue a refund where applicable.

4. Pricing & Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.
We accept secure payments via GoDaddy Payments, PayPal, and major credit cards.
All transactions are processed securely — we do not store or retain your full payment details.
LUXHAUS reserves the right to modify prices or correct errors at any time.

International customers are responsible for any customs duties, import taxes, or fees applied by their local authorities.

5. Shipping & Delivery

We offer domestic and international shipping through trusted carriers such as UPS, USPS, FedEx, and DHL.
Shipping times are estimates only and may vary due to carrier delays, customs clearance, or other factors beyond our control.

Estimated delivery:

Domestic (U.S.): 2–5 business days
International: 7–14 business days

Tracking details are provided once an order ships.

LUXHAUS is not responsible for lost or delayed shipments once they have been handed to the carrier, but we will make reasonable efforts to assist in resolution.

6. Returns & Final Sale Policy

All purchases made through LUXHAUS are final sale.

Due to the exclusive and limited nature of our items:

No refunds, returns, or exchanges will be accepted.
All sales are considered final at the time of purchase.
Please review all product images and descriptions carefully before ordering.

If your item arrives damaged or incorrect, please contact us at support@shopluxhaus.com within 48 hours of receipt with photos for verification.

7. International Orders

By placing an international order, you acknowledge and agree that:

Shipping fees are non-refundable.
You are responsible for any customs duties or import taxes applied by your country.
Delivery times are dependent on your local postal and customs services.

8. Promotions & Discounts

Promotional codes or limited-time offers are valid only during the specified period and cannot be applied retroactively or combined with other offers.

9. Intellectual Property

All content on shopluxhaus.com, including text, images, graphics, and branding, is owned by or licensed to LUXHAUS.
You may not use our trademarks, designs, or imagery without express written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

LUXHAUS is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim related to your purchase shall not exceed the total amount paid for the product.

All products are sold “as described.” LUXHAUS makes no additional warranties, express or implied, beyond product authenticity and accurate representation.

11. Governing Law

These Terms are governed by and construed under the laws of the State of California, United States, without regard to conflicts of law principles.
Any dispute shall be handled exclusively in the courts located in Los Angeles County, California.

12. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

13. Modifications

LUXHAUS reserves the right to update or modify these Terms at any time without prior notice.
Any changes will take effect immediately upon posting on this page.

14. Contact

For inquiries regarding your order, shipping, or these Terms, please contact us at:

LUXHAUS
Beverly Hills, California
Email: hello@shopluxhaus.com
Instagram: @luxhaus.official